TERMS OF PURCHASE OF GOODS

GENERAL INTRODUCTION

Welcome to amuanhanh.net.
We are members of

THUAN VIET INVESTMENT GROUP JOINT STOCK COMPANY, head office address at No. 11, Street 281 Ly Thuong Kiet, Ward 15, District 11, Ho Chi Minh City, manufacturing and trading in goods such as gas conductors, wineas, kitchen equipment, equipment bathroom and household appliances, wooden appliances and equipment, furniture, decorative items, fashion, lubricants, lubricant industry equipment, other products…

When you visit our website and contact us, you agree to these terms. The Website reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after the changes to the Terms and Conditions are posted, it means that you accept those changes. Please check back often to stay up to date with our changes.

Please read carefully before deciding to buy:

– When accessing our website, users must be at least 18 years old or access under the supervision of a parent or legal guardian.

– We grant a license to use so that you can shop on the web within the stated Terms and Conditions of Use.

– It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without our written permission. If we violate any of these, we will cancel your license without notice.

– This website is only used to provide product information, we are not the manufacturer, so the comments displayed on the web are the personal opinions of customers, not ours.

– You must register an account with authentic information about yourself and must update if there are any changes. Each visitor is responsible for his or her own password, account and activity on the web. Furthermore, you must notify us when your account is accessed without authorization. We do not accept any responsibility, directly or indirectly, for damage or loss caused by your failure to comply with the regulations.

During the registration process, you agree to receive promotional emails from the website. Then, if you don’t want to continue to receive mail, you can opt out by clicking the link at the bottom of any promotional email.

– All website content and your comments are our property. If we detect any fake information, we will immediately lock your account or take other measures in accordance with Vietnamese law.

– When you place an order at amuanhanh.net, we will receive an order request and send you an order number. However, the order request needs to go through an order confirmation step, amuanhanh.net only confirms the order if your order request meets the order fulfillment criteria at amuanhanh.net.

– In order for your order to be confirmed quickly, please provide correct and complete information related to the delivery, or the terms and conditions of the promotion (if any) that you participating guests.

– amuanhanh.net provides payment methods: cash on delivery, Bank transfer, Online money transfer.

– Except for some cases with separate notes, you can usually choose one of the 3 payment methods above when placing an order. However, to ensure the safety for you during the payment process, for orders with a high value of 20 (twenty) million or more, amuanhanh.net only accepts prepayment by Wire Transfer. money through the Bank.

– With the desire to bring many benefits to customers, amuanhanh.net and its member merchants often have special discount programs. However, to ensure fairness for customers who are end consumers of amuanhanh.net, we reserve the right to refuse orders that are not for personal use, bulk purchases or for purposes the purpose of buying and selling again when you participate in promotions.

– Normally, the maximum number of products for each customer when participating in a special promotion at amuanhanh.net is two (02) products. Promotion rules will be updated at the promotion page from time to time and can be changed without prior notice to customers.

– amuanhanh.net has the right to refuse orders that do not satisfy the terms and conditions of participating in promotions without notice to customers. Therefore, please carefully review the Rules of each program before participating.

– Discount code is a form of discount that amuanhanh.net offers to customers that may have a partial or full value reduction of the value of the order.

– Each order can only apply 1 discount code, you will receive detailed information about the terms and conditions of using the attached discount code. To ensure fairness for customers who are end consumers of amuanhanh.net, we have the right to refuse orders that are not for personal use, bulk purchases or for the purpose of buying away. resell.

– amuanhanh.net has the right to refuse orders using discount codes that do not satisfy the terms and conditions of using discount codes without prior notice. The discount code in this case will not be reissued. In addition, amuanhanh.net has the right to refuse to renew expired codes, codes that are not used up to their full value or unilaterally stop performing orders arising from your side.

– amuanhanh.net delivers nationwide for products distributed by amuanhanh.net itself, except for refrigeration items such as air conditioners, washing machines, refrigerators, freezers, etc., and some other items if the process Shipping may affect product quality or customer health.

– For products distributed by member merchants, the delivery area may be limited according to the updated information on the product page. In some cases, where the delivery area is not updated in time at the time you place your order, amuanhanh.net will contact you to inform you of the details.

– The product price listed at amuanhanh.net is the final selling price including Value Added Tax (VAT). The price of the product may change depending on the time and associated promotions. Additional shipping or fulfillment fees will apply, if any, and will be clearly displayed on the Checkout page when you place your order.

– While we do our best to ensure that all information and prices displayed are correct for each product, there are occasional instances of errors or omissions. If we discover an error in the price of any product in your order, we will notify you as soon as possible and give you the option to reconfirm your order with correct price or cancel the order. If we are unable to contact you, the order will be automatically canceled on the system and a refund will be issued (if the order has been paid in advance).

– Price difference: Member traders operating at amuanhanh.net e-commerce trading floor can provide the same product with different price policy, you have the right to choose and compare prices among member merchants to get the most reasonable price for their order requirements. amuanhanh.net does not interfere with the pricing policy of each Member Trader if there is a dispute.

The following terms and conditions (T&Cs) will apply to use of coupons or discount codes for promotions (hereinafter referred to as “Coupons”), provided that These coupons are granted unconditionally. For detailed information on terms and conditions of using coupons and discount codes, please refer to:https://amuanhanh.net/en/dieu-khoan-su-dung-voucher/

– amuanhanh.net provides detailed information for each product that we publish, but we cannot guarantee to provide complete information that is accurate, complete, up to date, and error-free. for each product.

– In case the product you receive is not exactly what amuanhanh.net described in the product information section, please inform Customer Support as soon as possible after receiving it. goods and at the same time ensure the product is in unused condition for support for exchange. For more information about the return policy, please refer to:https://amuanhanh.net/en/doi-tra-va-hoan-tien/

– amuanhanh.net aims to provide the best quality of goods and services to customers through the products listed for sale on our website and refuses to sell illegally manufactured, copied, counterfeit products. , fake goods, unknown origin …

– Member traders of amuanhanh.net are required to strictly comply with the quality assurance and product origin and origin, as well as be responsible before the law for their actions. violation violation. In case of detecting products that are illegally manufactured, copied, counterfeit, counterfeit, of unknown origin…, amuanhanh.net will immediately suspend or terminate the right to sell and implement the sanctions against the member trader unit that violates.

– In case you suspect that the product is illegally manufactured, copied, counterfeit, counterfeit, of unknown origin, etc., please notify us immediately by contacting Support. customers at https://amuanhanh.net/lien-he/ for information verification and support.

– All intellectual property rights (registered or unregistered), information content and all designs, text, graphics, software, images, video, music, audio, translations the software, the source code and the underlying software are all our property. The entire content of the website is protected by copyright laws of Vietnam and international conventions. Copyright is reserved.

– The terms, conditions and content of this website are governed by the laws of Vietnam and the competent court in Vietnam will resolve any disputes arising from the unauthorized use of this website.

– Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process will be encrypted for safety. Once you complete the ordering process, you will exit safe mode.

– You must not use any program, tool or other form to interfere with the system or change the data structure. The website also strictly prohibits the distribution, dissemination or promotion of any activities aimed at interfering, destroying or infiltrating the system’s data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential, but in case of request by law enforcement, we will be forced to provide this information to law enforcement agencies.

All customers participating in transactions at amuanhanh.net via international credit cards are protected by encryption (see details in the “Privacy Regulations” mentioned above). Thereby, when making online payments, please note the following details:

– Only use websites with secure payment certificates.

– Absolutely do not lend your credit card or account to others to make payments at amuanhanh.net. In the event of an unintended transaction, please notify amuanhanh.net for timely support.

– Check your bank account regularly to make sure all card transactions are under control.

– Customers when shopping at amuanhanh.net must perform the ordering and receiving operations in the following order:

Option 1: Pre-pay online via credit card (Visa, Master card..):

Step 1: Customers place an order, provide complete and authentic information

Step 2: Customers pay in advance

Step 3: amuanhanh.net check, confirm the order and ship the goods

Step 4: Customers check and receive goods

Option 2: Pay later:

Step 1: Customer places an order; Provide complete and authentic information

Step 2: amuanhanh.net verify the order

Step 3: amuanhanh.net confirms customer information (phone, message, email)

Step 4: amuanhanh.net ship the goods;

Step 5: Customers receive goods and pay

– In these cases, customers can look up transaction information via email sent to the customer mailbox registered with amuanhanh.net or check the transaction status at the websitehttps://amuanhanh.net/tai-khoan/orders/. In addition, customers can look up transaction history when logging into their account at the websitehttps://amuanhanh.net/en/tai-khoan

In case customers want to edit information, customers notify amuanhanh.net via hotline 08 1900 9944 … or write a message athttps://amuanhanh.net/en/lien-he/.

– In all cases, the customer has the right to terminate the transaction if the following measures have been taken:

1. Notify amuanhanh.net of the transaction cancellation via hotline 08 1900 8844 or a message athttps://amuanhanh.net/en/lien-he/

2. Return goods that have been received but have not been used or enjoyed any benefits from such goods (according to the return policy athttps://amuanhanh.net/en/doi-tra-va-hoan-tien/)

– Customers are responsible for providing complete and accurate information when participating in transactions at amuanhanh.net. In case the customer enters wrong information sent to the sales website amuanhanh.net, amuanhanh.net has the right to refuse to perform the transaction. In addition, in all cases, the customer has the right to unilaterally terminate the transaction if the following measures have been taken:

1. Notify amuanhanh.net via hotline 08 1900 8844 or enter a message athttps://amuanhanh.net/en/lien-he

2. Return goods received but not used or enjoy any benefits from such goods.

– Any controversy, claim or dispute arising out of or in connection with the transaction at amuanhanh.net or these Terms and Conditions will be resolved by negotiation, conciliation, arbitration and/ or Court under the Consumer Protection Law Chapter 4 on Settlement of disputes between consumers and organizations and individuals trading in goods and services.

– In the event of any damages arising from a violation of the Website Usage Rules, we reserve the right to suspend or lock your account permanently. If you are not satisfied with the website or any of the terms, conditions, rules, policies, guidelines, or practices of amuanhanh.net, your only remedy is to stop working with us.

– All Terms and Conditions (and all obligations arising out of these Terms and Conditions or related) shall be governed by and construed in accordance with the laws of Vietnam. We reserve the right to amend these Terms and Conditions at any time and such modifications will be effective immediately upon posting at amuanhanh.net.

Please note that you can only buy goods when you accept and understand the above provisions. If you need more information, please refer to https://amuanhanh.net/en/helpcenter/